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@dstillman: Apologies for my late response. I cleared all of my Google cookies in Safari, and suddenly it works! Thank you so much for your help!
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@adomasven, Thank you again for your help. I created a new Mac OS user account (without signing in with my appleID account); I opened a Google docs document with the same Google account (the one I used when I encountered the previous problems); I t…
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Thank you for all your help. I have tried using a different account and I didn't even get an error message - I just had the exact same response. I have uninstalled Zotero (along with the Connector) and reinstalled, but yes, it hasn't helped unfortun…
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I understand. However, I have these settings already. I have already given Zotero Connector permissions on ALL websites (as you have suggested). I checked the "Connector Authorisation Complete" page specifically, and it says that Zotero Connector ha…
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I already have that enabled, and the result is the same. Does it have anything to do with the fact that when I click on "Add/Edit citation" and it takes me to a new window where I have to select the google account for authorisation... I then selec…
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Thank you again. Yes, here is my Debug ID from the Zotero Connector: D469621558. Unfortunately I have tried this with new documents and I have the same problem every time. And thank you for answering my question :)
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Many thanks for your fast response! Yes I still got the red bar unfortunately: here is my Debug ID D430109892. (One further question: Does this also mean therefore, that I cannot insert a citation/use Zotero with a Google document owned by another c…
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I am having the same problem. Using Mac Sonoma 14.5 and using Safari browser. Trying to insert a citation into Google Docs document. I have checked that all Zotero sites and the Connector have full access/no restrictions. I can see the red bar "Zote…
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I have been experiencing the same problem (with M3)... eventually Safari freezes and only gets going again once I have done a force shutdown of the Zotero Connector in the Activity Window. I wondered if it might be related to the fact that I had a…