Upgrade Storagedualwhizz
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Hi mvasilak, Thanks for the link to the beta version. The beta version (1.0.39) opens that particular PDF file without issue now.
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Hi Zotero team, I updated to the latest version 1.0.38 release today, but the app still crashed on the PDF files. This happened on all my IOS devices (two iPads and one iPhone 15 pro). Please take a look into the issue. I have sent the PDF file …
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Hi mvasilak, Glad to know the new version 1.0.38 is out. Version 1.0.37 has issues opening PDF files on iPad. But when I checked on my iPad (5th gen iPad Air) for the new version, I could not find it.
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I sent from another email.
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Hi mvasilak, I sent the log file to support@zotero.org. Thanks.
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Hi dstillman, I did not get a Report ID after the crash. How to get a Report ID in ipad? I sent the PDF file to support@zotero.org. Another interesting data point: in an older ipad which I just updated to iPadOS version 17.5.1 a moment ago, the…
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Since "providing a Report ID isn't currently possible on iOS" based on this instruction (https://www.zotero.org/support/reporting_problems), I submitted a Debug ID D2094669646. I reproduced the issue in another IOS device: the PDF was readable bef…
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More information: the desktop app (Linux version 6.0.35) and web (zotero.org) have no issue on this particular PDF.
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Thanks for your prompt response. After closing/reopening the desktop app a few times, and clicking the "stop sync" button (the square button on the left of the "sync" button), and clicking the "sync" button, the sync function started to work again.…
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Hi, dstillman, Thanks for your reply. Your JavaScript solution works great. Another question: when I dragged a PDF file to an item from the center panel, the PDF file appears inside that item as a child item, but a copy of the PDF file still rema…
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Thanks for your answer! I was looking at some old posts where a tiny "spreadsheet" icon was mentioned but could not find. Now the right-clicking works.
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How to avoid the deletion of the local library when sync is on and the online library is empty?
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I just deleted my online library by syncing an empty local library.
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Could you help me to delete my online library? I'm a new user of zotero. In a PC I locally deleted all the duplicates in the library, but the online library keeps sending these duplicates to the local PC, reversing what I have done locally. Thank…
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The following are my observations: - Linux version: for big XML file (~15000 entries), the weird thing I reported in the original post; - Linux version: for smaller XML file, this did not happen; there is no "storage" directory. I think this is wh…
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Which file? The original XML file from Endnote?
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The steps I used: File → Import -> a file (...) -> copy file to the Zotero storage folder. Then import process started. I noticed that one sub-directory in storage was created halfway during the import process, and the second sub-directory …
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I tried multiple times, the results are the same. The file structure is like this: /home/user/Zotero/storage/ ├── DUYZKF3Q │ └── My EndNote Library-Converted.xml └── PVYUUFGR └── My EndNote Library-Converted.xml