Upgrade Storageevadecooman
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Thank you for looking into this! We're currently turning off the auto-sync and letting Zotero run for a while. Thanks.
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@dstillman we're still experiencing this problem. This is the start-up debug id: D1948798066. Would it be possible to look into this? We're really stuck and do not know how to proceed further with our project. Thanks in advace
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@dstillman do you think this is a general problem or what could be the cause of this problem?
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Earlier this week it worked well, but now I have the same problem again - even though i did not import anything.
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Sorry, my bad. I just open the app and it says "preparing sync" but this is already where the problem starts. So i've disabled automatic sync and restarted Zotero and clicked the sync button. This is the Debug ID I get: D1657526565. If i disable aut…
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Yes, this is the Debug ID: D332845201. I would also like to email you about a one time large RIS-import that is difficult for us to perform. Zotero is an important part of the renewal of our database website and we don't know if we can upload it our…
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The app blocks, i'm not able to search items, i cannot click on another map (the app blocks on the map on which it opens),... It keeps saying: preparing synchronization. This is the report ID :1791781491. If it is indeed cleaning up the database, …
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I've managed to delete the items from the trash but the library still won't sync. The Rapport ID is 293173828
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around 50.000, but 300.000 in the trash. I've wanted to start cleaning up the trash but since the app is not syncing and blocked, i cannot seem to delete these. The app hasn't been working in a couple of days.