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I totally missed that setting in Zotero. Problem fixed. Thanks Dan!
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I'm not sure I understand the the instructions @dstillman linked to. It says "if the folder with your linked files is at /Users/Sarah/Dropbox on your laptop and at C:\Users\Sarah\Dropbox on your work computer, set those paths as the base directory o…
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I've always kept my Zotero data directory in a custom folder that Firefox-Zotero and Zotero Standalone both point to. I totally understand if you can't keep working on this issue. I'll see if I can work something out with my IT folks, but I don't …
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Is there absolutely nothing else that could be causing this problem? I ask because I haven't had a single problem with Firefox or McAfee that's caused any other program to fail repeatedly like this. In addition, I've had McAfee on my computer for a …
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Unfortunately I can't completely disable McAfee because it's installed by the IT folks and internet access is disabled (by another program called SafeConnect) if you turn it off. Are there any McAfee settings I can change that might help?
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I'm getting a similar error ("An error has occurred. Please restart Zotero.") in Zotero standalone. I sent an Error Report to Zotero. The Report ID is 1078709035. Then I restarted Zotero and turned on Debug Output Logging. Once Zotero crashed again,…
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My computer is running McAfee Security version 1.2.0 and Anti-malware version 9.2.0 (4692). Are there particular settings I should check? Also, I already have Zotero Standalone installed. I'll start it up and see if I get an error.
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Just checking in to see if the debug output turned up any problems that can be fixed.
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I've submitted the Debug Output. Debug ID: D1008389641
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Yes, the permissions for all subfolders are "Read & Write" (just for my account, not for "everyone"). I'll see if I can get a Debug ID once Zotero freezes. If not, I'll send the real-time debug output.
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I'm still getting the "An error has occurred..." message, even though I reset the permissions for the Zotero folder. Is there something else I can do to try and fix this? Should I send in real-time debug output again?
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Thanks for the quick response Dan. I already had my Zotero data directory set to read & write permission. However, I clicked the gear icon and applied the same permissions to all enclosed files and folders, in case they weren't already set to re…
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Dan, As requested, I've just sent an email to Zotero Support with the Real-Time Debug info you requested.
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No, it doesn't sync with anything else (e.g., Dropbox, Box, Google Drive, etc.)
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Sorry, forgot to answer that. Yes, my DB is in a custom location (a folder within the "Documents" folder). I don't use auto sync. I'll set up real-time debug and post the output when I come in tomorrow morning.
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For now, here's the report ID that I get after restarting Firefox: 708826888
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Zotero version: 4.0.17.1 Zotero is entirely unresponsive when the error occurs. At that point I need to restart Firefox to do anything with Zotero. If there's another way to gather the information you need, please let me know.
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That worked. The save dialogue appeared, I checked the articles I wanted, and Zotero saved the checked items to the database. Thanks! Joel
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Here's the URL: http://pubs.acs.org/action/doSearch?action=search&searchText="group+theory"&qsSearchArea=searchText&type=within&publication=346464552 As a test, I also tried the front page for the journal Environment…
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I tried to upload again and got this error: "An internal server error occurred. Please try again later." Then I waited a while and got the same error message. Does this mean I need to go through the manual process, or should I wait a few hours and…
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I've used the program cfs2xml.exe to create and xml file from an Onfolio collection. However, when I try to import this file into Zotero, Zotero returns an error message "No Translator Can Be Found for the Given File." My question: What does t…
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I've used the database repair tool a couple of times now to fix errors in my Zotero database. However, each time I repair the database I still get errors again within a day or two. I can't tell if the previous discussions on this thread address this…
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Another vote for a sidebar. I need vertical space for the documents I'm looking at and there's isn't enough vertical space when Zotero is open. I have plenty of extra horizontal space for Zotero. Ideally, users should be able to have a choice of eit…
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Is there any way that Zotero developers could create a generic XSL code that would allow Onfolio users to export an Onfolio collection (including the organizational structure of the collection (e.g., folders and sub-folders) and the metadata for eac…
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Same for me. I've been using the Pre-Microsoft version of Onfolio for a couple of years now and love it. But since Microsoft ruined Onfolio and the pre-MS version is no longer supported, I need to move over to another program of similar or greater p…