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I have sorted out the email address now. I just need help with why it won't let me add anything and how to make a new payment as I think this is why, it renewed with my old card details. Thanks
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It won't let me add an email address when I try and add my email address it says 'Could not add email address' in a red bar at the top. Please if you could let me know about the card details too that would be great.
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Thanks Dan, that's very helpful, I'll give that a go.
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It's just the fact that others can't see what I've added now, I've tried it on 3 others PCs so I think it's their problems as what I've uploaded is definitely on our library.
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Thank you that's solved that problem...!
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http://imgur.com/N5kZKez This is another screenshot which may help with the problem I said about where other users in our group can't see what I've added. I've just looked at a colleagues computer and they can't see the section I've recently ad…
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http://imgur.com/LoWnbqT We have a library called 'TBC Shared library' which I can see on my Zotero with Firefox but not when I am logged in to Zotero, as above
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I think I may have had the warning box ticked before as it's no longer showing the SHA-1 certificate problem.
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https://imgur.com/ubKl701
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I've also ran a report on Browser console and lots of errors appear saying ' This site makes use of a SHA-1 Certificate; it's recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.[Learn More]' …
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Hello, this is my report ID - 289706217 I am adding documents to our shared library and other people with access to this can't see what I have added, also when I log into Zotero online a library has disappeared with all of our documents, I tho…