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You're right. I totally misunderstood. I re-downloaded the Zotero Connector beta for Firefox and it's working. So hopefully this will remain the case. I really appreciate all the support.
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Now we have an all-new error message (when I use the Insert Link button in Google Docs on Chrome). See attached. https://s3.amazonaws.com/zotero.org/images/forums/u13331763/6rfoezqz5k9m2cdpty5b.png
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@adomasven, I just tried this: I closed Firefox, Word and Zotero and then tried to add citation in Chrome (Google Doc). It worked!! Then I tried the same process with Word, closing Zotero, Chrome and Firefox and it worked. I tried the same thin…
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Here's the screenshot from Firefox. I have no other extensions on that browser. It does not look like I have any extensions other than Zotero in Google Docs either. When I try to add a citation in Google Docs on Chrome, where I do have some other …
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Wonderful. Thank you!
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Thanks for clarifying. I'm not a coder so this is all new. But I'm so grateful that you're sticking with me on this and happy to go through these steps. I just emailed you the complete HTML (or so I hope!).
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I just emailed it to support. But, it asked if I would grant access to my Doc. I said no. Do I need to share the doc with you?
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Okay, I've got the html copied. Do you want me to email it or post here?
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I am new to Zotero and this is a new problem for me. So step-by-step instructions would be very helpful.
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Can you explain how to open it manually? I'm afraid I don't understand what you mean. Thanks.
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Oh sorry, you ARE dstillman. I thought you were adomasven.
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Can you help me understand this? What is the Google Docs link insertion dialog? When I try to insert a citation from Google Docs (in the latest version of Firefox as instructed by dstillman), I get this error message. So I thought that's what you wa…
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Just emailed you the html. I *think* I used the right line of code, but I'm not entirely sure. See the attached screenshot. You'll see the line of code that was highlighted. I chose the line above it since it was the only one (I could find) that had…
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@adamasven, when I right click and select Inspect, I get the developer tools but there is no "whole link insertion dialog" visible so I don't know what line of code I should be looking for. Can you give me more detailed instructions or show/well me …
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D983447232
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Also, when I dowloaded the most recent version of Connector, I got 5.0.118. Not sure if that makes any difference.
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@dstillman, I just did everything indicated above and am still getting the "Zotero experienced an error updated your document" message. See screen shot attached. https://s3.amazonaws.com/zotero.org/images/forums/u13331763/de9tksttl231t3p2q3pt.png
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Done!
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Yes, I get this error message in Google Docs. I'm currently getting this error message in Chrome. In Firefox, when I try Add Citation, nothing happens: no error message or dialogue box. In Chrome, my extensions are: Google Docs Offline, Google Forms…
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Okay, I just restarted Zotero and attempted the Add Citation in Google Docs. When asked to select the right email, I got the error associated with this debug ID: D565341664. I either have this issue or the one reported earlier where the citation dia…
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D815370255
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One more comment. I relaunched Firefox and Chrome and now I don't see anything when I click on "Add Citation": no dialogue box or what has appeared to be the Zotero app.
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I thought my issue was related since I was having all the same issues reported in the other thread. But happy to see this in a new thread. Thank you for that. The citation dialogue is not appearing behind other windows. But I did have the classic d…