Upgrade Storagedannilamb
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Apologies for the duplicate thread - I wasn't aware of what to do. I'll know for next time. Thanks, bwiernik - I was hoping there would be some setting that I had overlooked, which would mean Word recognised the Zotero references as text that shou…
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That's what I thought, but in this case the formatting style of the paragraph (Normal) is Times New Roman, and yet the citations have remained Calibri. The same has happened in the Bibiliography - its formatting style (Bibliography) is Times New Ro…
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That's really helpful, thanks so much!
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Ah ok, thanks, that's helpful. So if it happens again I'll try resetting the translators and then reloading any page I've been trying to add. Thanks very much for the very swift help, much appreciated.
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I'm not clear whether there is there anything that I did that caused this problem. The only thing I did differently today that I know of was update to the latest version, and enable debug (once you told me to). I'd rather know if it was something …
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Sorry, looked at the wrong page, it actually said 'Save to Zotero (Sage journals)'.
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I did nothing different this time to what I've been doing all day though, apart from enabling the debug.
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Ah, no, it's now saying 'Save to Zotero (embedded metadata)' and just worked when I added it to my library (i.e. added it with all the metadata.
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Ok, so I need to enable the debug and then just open the webpage of the item that I want to import to Zotero? Just did that and this is the debug ID D1728419813.
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Sorry, I think I must not understand what 'loading a page' means. I thought I needed to enable the debug in the connector advanced option, then do what has been causing a problem, i.e. try to add an item from a webpage to my library using the 'save…
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Apologies, D1671844919
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Debug ID D423374146
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I've just tried doing that, but still adding items as webpages only. Should I try updating the translators?
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Thanks for letting me know. Would be really useful functionality for a future version.
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I reinstalled because it wouldn't open, not in order to change the directory location. I did 1) above (telling Zotero the new directory location on the hard drive), Zotero closed, I cut and pasted the entire Zotero data directory folder from the ne…
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Thanks, I found where the data directory was stored, and it was on a network drive, so seems like that was the problem (though I'm not clear why it has worked for so long and only recently been problematic - some change the IT team here have made to…
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I do use Dropbox, but not to store my Zotero data. Zotero is on my C: drive "C:\Program Files (x86)\Zotero Standalone". This problem is only occurring on my machine at work, which is a 'managed desktop', whatever that means. It has worked with no…
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I tried an empty document and it was quicker there, though I only added 6 references, whereas there are around 50 in the original document I was having problems with. I'm now on a different machine (more memory, Windows 10) and haven't had any prob…
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Sorry, should have said, I'm using Standalone and Chrome. I've updated to 4.0.29.5 but it doesn't seem to have made any difference. If I click the 'insert reference' button in the Word add-in and start typing the author name of the paper I want it…
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I'm using Zotero version 4.0.28.7 and Microsoft Word version 14.0.7128.5000 (32-bit). It's slightly better now than it was earlier on (since rebooting again), but certainly not instantaneous.
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That was the first thing I tried, but it's showing as installed in the Cite tab in Zotero preferences, but no Zotero tab is showing up in Word.
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Ah, right, I click to download the plugin, and then click on the download to install.
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I click 'Ok', it brings up another box saying that the content was unreadable, do I want to recover the contents of the document, yes or no. If i click yes it says again that it can't open the file and closes the boxes, if I click no it just closes…
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I can't remember having an option or choosing to open it in Word. But I am using Zotero Standalone - can't see the add-in in Word though: https://www.flickr.com/photos/136493022@N03/21789039424/in/datetaken/ Sorry if I'm misunderstanding.
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https://www.flickr.com/photos/136493022@N03/21790370403/in/datetaken/
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It looks like a Word error message. I can email a screenshot if that would help?
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Tried again today, downloaded again and tried installing but got exactly the same error message. Any ideas? Thanks, Danni
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Yes, I've tried it three times now. Turned it off, turned it on again, etc. I've recently upgraded to Windows 10 and re-installed Office - could that have anything to do with it?
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Fantastic, thank you so much, that's found it! Really useful to know about this, thanks.
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Great, thanks, it's now letting me delete batches (though takes 5-10 minutes of 'Not Responding' to do so for each 2k items I select and delete). Each time it has deleted a batch it seems to reset itself so that all the parent/child items are expan…