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• I have similar issue. Trying to cite in Google Doc, getting a pop up window which says updating the document, but it never finishes "üpdating" it https://s3.amazonaws.com/zotero.org/images/forums/u1321257/v49eua3vu25omh3r7o5a.png

  in Google Docs: getting a pop up window which says updating the document Comment by Plamen July 22, 2024
• it worked. i am not sure, what i did wrong. apologies for taking your time. the RIS file in the text editor now shows the data, instead of "undefined" and it imports in Zotero. I wish, I was able to locate what I am doing wrong before

  in Primo RIS export rejected by Zotero (error message) Comment by Plamen February 16, 2020
• @adamsmith: tried all four, including UTF-8, but same error message by Zotero @dstillman: here the text editor info, after I open with textEdit.app (I am on Mac): "undefined"

  in Primo RIS export rejected by Zotero (error message) Comment by Plamen February 16, 2020
• I am receiving the same error message Zotero experienced an error updating your document. Would you like to view troubleshooting instructions? in Google Docs, Chrome browser Version 78.0.3904.97 (Official Build) (64-bit), Mojave OS 10.14.6 (18G87)…

  in Error updating document in Google Docs Comment by Plamen November 22, 2019