Sophie523

About

Username
Sophie523
Joined
Roles
Member

Comments

  • You still don't understand. I got a new computer recently and just downloaded Zotero on it. I had used it previously on my old computer which is where the old data is from. After downloading the app, I added new references. Then, I clicked sync and …
  • I thought IT was supposed to help when the system doesn't work, but you seem to just believe it always works - None of your possibilities describe my problem I promise you, what he described is exactly what happened. I know that's not what is suppos…
  • No what the deleted comment mentioned. I wasn't logged into any account and added all the citations. Then I logged into my account to save the data to it (no checkbox for deleting data because I was actively saving the data) and expected they would …
  • Yes, that describes what happened. I assumed it would be merged
  • The other data i'm looking for would be from Friday, yesterday and today there are about 50 citations
  • I'm assuming when I logged in, it didn't sync the new references to my account before it was closed. When I look in my files I don't see any backup file, just the current one. https://s3.amazonaws.com/zotero.org/images/forums/u13114082/2jmrj75vexit…
  • Hi Sorry, I was not logged in when I added all the citations and then I clicked sync to save them, but since I wasn't logged in, it prompted me to log in which I did. After logging in I closed Zotero and then opened it back up and saw only citations…
  • How would I be able to find them on the computer? there was no warning before it closed, but I also didnt' mean to close it so I hoping to still find them.
  • I looked in both the web library and the desktop app. If I wasn't logged into an account, is there a way to recover them?