iamabadger
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- iamabadger
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Understood. :)
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I understand now. I did not realize that the web apps depend on the client version to be running. I'm sure you have this information included in your documentation and I glazed right over it. The reason things began working yesterday is because I pu…
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What was the issue out of curiosity?
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Thank you!
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Hurray, things appear to be working now on all fronts!
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When I click on the Save It To Zoetero button in Chrome (Version 63.0.3239.132 (Official Build) (64-bit)) I get an error box with the following message: "Is Zotero Running? The Zotero Connector was unable to communicate with the Zotero destop applic…
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I forgot to mention that I am on a Surface Book running Win 10 64-bit (10.0.16299 Build 16299) O/S.
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Thank you in advance for your prompt response. I appreciate your assistance.
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I tried removing the Zotero add-in and then adding it back which has not resolved this issue. I also tried turning off all other add-ins which did not resolve this issue. This has been a sudden occurrence for me.
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Sorry for this delayed response. Whenever I try to click on the Zotero connector button in Firefox Developer Edition (58.0b16 (64-bit)) I get an error message. I submitted this error in Report ID 264316691.