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• OS: Win 11. I'm installing Zotero7, but installer.exe: "Zotero is already running. Please close Zotero before running the installer." I have tried: 1.delete the "parent.lock" and totally restart the computer 2.uninstall Zotero6 and delete all relat…

  in Zotero is already running, but is not responding. The old Zotero process must be closed to open .. Comment by StevenHat 5 days ago
• I have same problem. I have deleted all profile whose names include "zotero". New version install package still alert "Zotero is already running".

  in Zotero is already running, but is not responding. The old Zotero process must be closed to open .. Comment by StevenHat 5 days ago