DRVH
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I can't provide a Debug ID from when the issue was occuring; I've now found a work around but if it's relevant the last synch debug as D1395391102 I've attached a screenshot to explain. I created a series of new parent items in the desktop app, u…
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Done. Didn’t solve the issue. I also have a new question which is: how do I turn on auto updates? (this is set for the iPad and other apps are updating fine but clearly Zotero isn’t…)
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> The debug output shows less than a minute of activity. Ok, then the debug isn’t working. I was logging output for considerably longer than a minute, during which multiple changes were made and more than one sync initiated. I’m finding it frus…
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> We really need a Debug ID that includes you actually saving the item and file, followed by the next sync This is what I did - like you said I used “start logging” long before the problem occurred and I let the debug run for 20 mins after the …
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Ok, this is infuriating. No, the file did *not* upload. Not quickly, not slowly. Not on that sync, not on any sync. Nor did any other changes sync to the iPad. It just got stuck, failing to update but not reporting any problems. As a test, I ended…
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That is what I was doing, but I've given it another go. I started the debug output logging running, have encountered an error (pdf added to ipad zotero; the record itself uploaded to the cloud, and downloaded to desktop zotero, but the associated f…
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>Your debug output doesn't show any local or remote changes. OK then that's a problem because there definitely were local and remote changes. I guess I'll just have to wait until it happens again & try for another output.
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Sorry, I don't understand. I synced, while recording for debugging, several things did not sync (one item moved, one pdf added) and then I got the debug ID that I reported here. This fault has occured before, but this error ID was during a new, liv…
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Hi there, I already worked through the "Changes not Syncing" page and was unable to fix the problem. logging out and back in seems to have temporarily fixed this issue, but it reoccurs every few days so I was hoping to find an actual cause to preven…