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@dstillman: Thanks a lot for your help. You were right. I deleted the zotero folder under linux (not possible under windows) and reinstalled zotero, now it works fine. Seems the folder was corrupted. Have a nice day
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...and the tmp isn´t deletable either unfortunately
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I tried deactivating the antivirus: no effect When trying to access the above mentioned path I get a prompt that the tmp folder is damaged and not readable.
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Sorry, just found it. This should be the correct one: D1527306223. After restarting with enabled login I tried to add a reference in word, then transferred logging.
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Thanks for looking into it! so I will send another debug ID right from Zotero startup. Here it comes: D832036445
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I just tried to insert a citation in word through the Zotero tab and logged this. D1373252606
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I am encountering exactly the same problem since 2 days. Un- and reinstalled Word and Zotero. Two of my colleagues are experiencing the same.