Upgrade Storagenicites05
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- nicites05
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Dear team / dstillman, thanks for the explaination. I trust the fact that you know exactly what you're doing and you are experts regarding all these issues due to long time experience. I don't question that, I was just quite disappointed by the way…
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So if I tell you I did all (I THINK!!!!) I can do, I mean it. This customer support honestly is the worst. So unprofessional? It'd be great if you could "SUPPORT" with doing anything but referring to links. If I'm telling you that I think I followe…
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accorning to https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear I have to do: 1. Close Word or LibreOffice. --> done 2. In the Cite pane of the Zotero preferences, open the Word Processors tab, cl…
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1. I reinstalled zotero twice 2. I Installed it manually: I checked both folders open: the “install” folder containing Zotero.dotm and the Word startup folder (as explained in the troubleshooting). I copied the Zotero.dotm file from “install” to my…
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I had followed the troubleshooting instructions twice before approaching the support. But I will try again.
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Sorry (usually I'm more understanding) but this Customer Support sucks. I have already told you that the toolbar DOES appear. I can see the icons in MS word. I also sent you the text of the error altert pop up. So that IS the problem basically. I …
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When I open Microsoft word, zotero doesn't appear in the menu. Only when I open it though Zotero.dot (I have to click on "enable macros and then) "Add-ins" appears in the menu. When I click on that, the possible zotero action/function appear. When…
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"The add-on "/var/folders/_8/xp7x6yzj3fq78166g1r1xj6h0000gn/T/tmp-rlx.xpi" could not be installed. It may be incompatible with this version of Zotero." "Zotero experienced an error updating your document. Would you like to view troubleshooting i…