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@adomasven: tell application "Microsoft Word" get active document get selection get every field of selection count every missing value of current application get selection start of selection get selection end of selection get every field of …
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@adomasven: New account, new document, some text and a couple of endnotes added: unable to edit (same behaviour as above) New account, new document, some text and a couple of footnotes added: unable to edit (same behaviour as above) Hope this hel…
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Progress! Thanks so much @adomasven and @dstillman. Eternally spinning wheel when citation added while main Zotero window is closed: yes, this is fixed for me in the v 8.0 beta. Great! Slow citation adding/difficulty disabling automatic citation u…
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Done. The email's subject-line is "Support request (thread 504024)". I think I've discovered that the first issue (unable to create a new citation — endlessly spinning wheel) occurs only when Zotero, while running, has no windows open. More detail…
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A workaround to issue 1 that I have just discovered (and haven't fully tested) is that, if I select the citation(s) in Zotero before clicking on the Add/Edit Citation button in the Word Zotero ribbon, they're pre-populated in the red Zotero dialog a…
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Thanks so much @adomasven for your support. Sorry for slow response. > You sent us a snippet document to test. Do you see the same erroneous behaviour on that document that you see with your main document, since you say you don't see the issue i…
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Thanks @adomasven. Just to confirm: what I'm doing is: (1) creating a new local user in my macOS setup; (2) leaving a copy of the document in the /Users/shared folder; (3) logging out of my main user account; (4) logging into the new user's account…
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@adomasven Thanks so much for your attention to this. Apologies for the slow reply. I would be *delighted* to get this fixed! I've done as you suggested but, when I do that, in the temporary account, in the Zotero ribbon, none of the Zotero buttons…
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Hi again @adomasven. I've created a new document that reproduces the issue, and emailed it. Do let me know if there's more I can do to help. And thanks so much for your support with this.
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Thanks for this, @adomasven. I do appreciate it. I've gone through the [troubleshooting instructions](https://www.zotero.org/support/kb/debugging_broken_documents). Details are logged below. Just to summarise the problems: 1. Creating a new endno…
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@adomasven ok I will do that.
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@NicolaJohnson Thank you! Because of the complexity of my citations (many endnotes with multiple citations, often with page references and/or text inserted via the Zotero extension) I may be stuck with Zotero for now. But I will see ...
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@NicolaJohnson Thanks for the further info. I'm currently struggling through, though Word for Mac + Zotero is clearly not fit for purpose and it leaves me nervous about catastrophe. And the discussion above doesn't leave me optimistic about a fix. I…
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I'm struggling with the same problem that @NicolaJohnson has. (In my case, a book with about 250 endnotes.) With Word for Mac, Zotero's too slow and buggy to be functional. But I follow the advice to disable 'Automatically update citations' in Word…
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Thanks so much, @adamsmith. That's exactly what I needed to know. Really appreciate it.