adamsandell
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A workaround to issue 1 that I have just discovered (and haven't fully tested) is that, if I select the citation(s) in Zotero before clicking on the Add/Edit Citation button in the Word Zotero ribbon, they're pre-populated in the red Zotero dialog a…
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Thanks so much @adomasven for your support. Sorry for slow response. > You sent us a snippet document to test. Do you see the same erroneous behaviour on that document that you see with your main document, since you say you don't see the issue i…
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Thanks @adomasven. Just to confirm: what I'm doing is: (1) creating a new local user in my macOS setup; (2) leaving a copy of the document in the /Users/shared folder; (3) logging out of my main user account; (4) logging into the new user's account…
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@adomasven Thanks so much for your attention to this. Apologies for the slow reply. I would be *delighted* to get this fixed! I've done as you suggested but, when I do that, in the temporary account, in the Zotero ribbon, none of the Zotero buttons…
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Hi again @adomasven. I've created a new document that reproduces the issue, and emailed it. Do let me know if there's more I can do to help. And thanks so much for your support with this.
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Thanks for this, @adomasven. I do appreciate it. I've gone through the [troubleshooting instructions](https://www.zotero.org/support/kb/debugging_broken_documents). Details are logged below. Just to summarise the problems: 1. Creating a new endno…
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@adomasven ok I will do that.
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@NicolaJohnson Thank you! Because of the complexity of my citations (many endnotes with multiple citations, often with page references and/or text inserted via the Zotero extension) I may be stuck with Zotero for now. But I will see ...
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@NicolaJohnson Thanks for the further info. I'm currently struggling through, though Word for Mac + Zotero is clearly not fit for purpose and it leaves me nervous about catastrophe. And the discussion above doesn't leave me optimistic about a fix. I…
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I'm struggling with the same problem that @NicolaJohnson has. (In my case, a book with about 250 endnotes.) With Word for Mac, Zotero's too slow and buggy to be functional. But I follow the advice to disable 'Automatically update citations' in Word…
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Thanks so much, @adamsmith. That's exactly what I needed to know. Really appreciate it.
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