rchernick
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- rchernick
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Yes, I pressed a few buttons on the Zotero toolbar in Word while it was running.
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OK, thanks for your help. Yes, different behavior with Zotero open vs. Zotero closed.
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D213578907
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OK, so I need to start Word first? Or Zotero first? Or it doesn't matter?
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He ran out of ideas of what to try, so I said I would post the query here and see if you all could help.
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The IT guy deleted it and added it back in a few times. He remoted into my computer and worked on this whole issue for about an hour. I wasn't following every step, so I didn't see precisely where the Word Startup folder was. So I needed to find it …
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Sorry, I mean Word Startup Folder.
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OK, I found the Work Startup folder and opened Zotero directly in Word. Does not work differently. :(
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Yes, using the beta. We thought maybe that would make a difference since Zotero was not connecting to Word with Zotero 6. Let me try the Word Startup folder.
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Yes, I looked at this and did all of these things several times with no luck. Worked extensively with the IT support at my company on this. No luck. Any other ideas for me?
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version => 6.0.13, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 6.0.13, extensions => Zotero Word for Windows Integration (6.0.0.SA.6.0.13, extension), Zotero LibreOffice…
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I also just realized that I can't import any files into Zotero from my laptop. I keep getting an error message when I try to do that. :(
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849757287
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S. Brown and S.A. Brown are two different authors, so the citations are correct. Thank you @bwiernik -- learn something new every day!
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OK, I guess I've been doing it wrong!! Thanks again for your help, Adam, much appreciated.
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Oh wow, I had no idea. I wonder if this is new to APA 7th? I don't remember this from APA 6th. Thanks so much! I heart my Zotero software!
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Here is what it looks like with both citations in the brand new document. Hello (S. A. Brown, 2011) And also (S. Brown, 2002)
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OK, I do have another citation with the same last name and first initial. But it's a different year. Zotero is trying to distinguish between the two, but it doesn't need to. When I created a new document with just one of these citations, it works, n…
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I figured it out! I had to download the latest version of Zotero so that I could open it successfully without going to Terminal. Now it's working. Disregard previous messages!
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OK, so I just followed this advice. Open Terminal in /Applications/Utilities (or open it using Spotlight). Go to the Terminal menu and open Preferences. In Settings→Window, make sure Scrollback is set to “Limit to available memory”. Paste the follo…
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I have read and tried all of the suggestions to no avail.
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I just had this same problem! I was working on the document with no problem on my Mac desktop. Then when I opened the same document (stored on Dropbox in the Cloud) on my laptop, all of the Zotero field codes appeared. I tried alt + F9, but it didn'…
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Thanks Dan and Adam for all your help! Seems like either a buggy Word issue or a buggy human (me) issue!
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OK, so after some more searching around, I DID find the citations in my Time Machine document from 12:56 but not from 1:56 today. So something must have gotten corrupted between those two times. But luckily, they are all still there, so I just have …
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Am I missing some kind of "display fields" function or something? Are they there but I just can't see them, or they aren't activated?
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OK, so I tried to open a copy from yesterday that was saved on my Desktop Mac on my Time Machine. The citations in that document are also gone! Which makes me think it's the Word program that is not reading the fields for some reason, since the docu…
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OK, it's now saving the citations again! No problem! But the old ones are all gone...
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OK, I'll try creating a new document. I know, it's totally puzzling. And sort of freaking me out. Hours and hours of work to add those citations again for a 65 page document. My only other thought was the file is saved on Dropbox (but has been …
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I tried editing a citation, but if I put the cursor in a citation and hit edit, it says "you must place the cursor in a citation in order to edit it". I'm saving in .docx which I believe is what it's been saved as since I started writing the docum…
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I rebooted the whole computer and each individual program (Zotero and Word) a few times but that did not help.