mvasilak
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@ahnj I'm also referring to macOS/iPadOS keyboard layouts, so the concerns still apply.
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@ahnj thanks for your comments. Unfortunately, we cannot use exactly the same key commands as in macOS, since iPadOS has some already mapped for system functions. E.g. [fn + arrow] corresponds to switching apps commands. We also have some limitati…
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Hey @ahnj, by small scroll, do you mean moving to the previous/next view port, rather than the previous start/next end of page, when due to zoom only part of the page is disabled? If so, we'll be adding additional key commands in an upcoming version…
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Thanks @fangnan for the info. The PDF library we use, behaves as you describe by default. We can add support for additional key commands though, e.g. "alt+arrow" for moving to the previous/next view port. This would behave as you expect when alread…
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Hey @zotsozotso, can you please provide this info: - What were you doing exactly, i.e. which annotation type you created, did you use pencil or not, did you add a comment in the annotation, etc. You can even record a video and share a link here, or…
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Hello @vivianjilw, can you please update to the latest version (1.0.39) and then try unlocking the locked document again? If you get another crash report, just copy the identifier and paste it in this thread. Thanks
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Hello @Brownels, it should work fine with just your finger. Can you please check Settings.app > Apple Pencil > Only Draw with Apple Pencil? If it is on, toggle it off, terminate the Zotero.app, launch it, and try again. If that is not your…
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@hardtothink you have already opened discussions with similar crashes. Please respond to the questions already posted there, as your input will help us resolve the issue. If you want to contribute another crash report, just copy and paste the identi…
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Hello @hardtothink, do you witness the issue in all of your documents, or just specific ones. If it is the latter, can you please sent such a document to support@zotero.org mentioning this thread?
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Hello @hardtothink, do you witness the issue in all of your documents, or just specific ones. If it is the latter, can you please sent such a document to support@zotero.org mentioning this thread?
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Hello @yuanth02, can you please provide some more info, on what you were doing that triggered this? Do you use WebDAV? If so, can you tap Verify Server once more in the Settings, and tell as what you get. Thanks
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Hello @lea.stroeter, do you see the issue in all of your documents, or just specific ones. If it is the latter, can you please sent the document to support@zotero.org mentioning this thread?
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@Xiaoqingc4 can you please go to the Settings.app > Privacy & Security > Analytics & Improvements, search for any recent Zotero crash logs, and send them to support@zotero.org, mentioning this thread? If you also get a Report ID when …
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Hey @Jyotika_Raichandani, can you please try the latest beta, for a potential fix for your crashing issue? Check here for details https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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Hey @jhimmelreich, can you please try the latest beta, for a potential fix for your crashing issue? Check here for details https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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Hey @vitoria.monteiro and @jooko, can you please try the latest beta, as it contains PDF reader performance improvements, and report back? Check here for details https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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@warwickmm thanks for the report, the fix will be available in an upcoming release.
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@Syedward can you please try the latest beta, for a potential fix for your crashing issue? Check here for details https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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@momoleee can you please try the latest beta, for a potential fix for your crashing issue? Check here for details https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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@Xiaoqingc4 can you please try the latest beta, for a potential fix for your crashing issue? Check here for details https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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Hello @yakiaclark, can you please provide a debug log or a crash log? You can go in the Settings.app > Privacy & Security > Analytics & Improvements, and search for any recent Zotero crash logs, and send them to support@zotero.org, men…
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@Samm25 can you please try the latest beta, for a potential fix for your crashing issue? Check here for details https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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@ernestleong can you please also try the latest beta, for a potential fix for your crashing issue? Check here for details https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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@TIMESlicePro can you please also try the latest beta, for a potential fix for your crashing issue? Check here for details https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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@dualwhiizz can you please try the latest beta, for a potential fix for your crashing issue? Check here for details https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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@dualwhizz it's released for all devices, but the app store rollout may be gradual. Please try again.
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Sorry about that. This should be fixed in version 1.0.38 of the app, now available.
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Hello @fangnan, can you please provide some more info. Can you let me know what are your PDF reader settings (available by tapping the gear button), as these may affect page transition? For Page Up/Down do you have actual keys, i.e. you use a full…
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Hello @dualwhizz, Can you please go to the Settings.app > Privacy & Security > Analytics & Improvements, in your device, search for any recent Zotero crash logs, and send them to support@zotero.org, mentioning this thread? So far, I …
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Hello @ernestleong, Can you please go to the Settings.app > Privacy & Security > Analytics & Improvements, search for any recent Zotero crash logs, and send them to support@zotero.org, mentioning this thread? If you are certain you …