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Hey @charlotte27, this debug log doesn't record an attempt to download a PDF attachment. Can you please start a new debug log, try to download such a PDF that fails, and then stop the log, and post the new id here? To start/stop a debug log, go back…
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Hey @VictoriaJp, can you please describe the issue you are reporting?
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Hey @lxxha, can you please describe the issue you are reporting?
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We managed to reproduce this @kuinileti, we'll try to fix it in an upcoming version.
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Hey @dilrubasagir, does this happen consistenly when opening this file? If so, can you mail the file to support@zotero.org and mention this thread.
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Hey @Ashokpk, does the issue take place when you close with a specific file? If so, can you please mail it to support@zotero.org and mention this thread. Furthermore, after the app crashed or just after you closed it with this document open, can you…
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Hey @kuinileti, does this issue happen with all documents or specific ones? Can you please send such a document to support@zotero.org and mention this thread? Please, also let us know your iPadOS and app versions.
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Hey @Breedg, this issue should be fixed in the latest version, 1.0.42. Can you please update and try again?
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Hey @fleinaudi, this feature is not yet available in iPad. The filters are used to filter items in the selected collection, but not an item's children, i.e. notes/attachments.
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Hey @lavinna, if you select some text or image you can tap to lift and drag, and it should be dropped as such to the other app, that is of course acccepting this type. Can you please provide some more info what happens in your case?
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Hey @ftanizawa, by notes do you mean writing on a note item, or adding a comment in an annotation? Can you also let us know what are your apple pencil preferences (in the Settings.app)?
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Can you please check if it still happens in the latest version (1.0.42)? So far, it seems like a drawing issue. We updated the library we use to present PDFs to the latest version, so it might affect this case as well.
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It should be fixed in the latest version (1.0.42)
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Thanks for letting us know. It should be fixed in the latest version (1.0.42)
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Thanks for letting us know. It should be fixed in the latest version (1.0.42)
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According to the log you sent, the files do not exist in your WebDAV storage. Please check https://www.zotero.org/support/kb/files_not_syncing
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I tried with these steps, and I cannot reproduce it. Can you check and let us know if something is significantly different in your case? in iPhone: - open PDF - add a highlight annotation to a page - close PDF - pull to refresh and make certain no …
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Hey @bunnysloth, can you specify how did you purge your library?
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Thanks for reporting this @alexschmid3, we'll have a fix in the next release. In the meantime, if you close the annotation toolbar, or don't have it in the vertical position, it shouldn't crash even in landscape.
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Hey @Gizsot, I tried to reproduce yout issue, but I didn't notice anything out of the ordinary. Can you make it happen every time? Can you please let us know, which iOS version you have in each device? Furthermore, can you start a debug log when y…
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Hey @varx, do you mean that existing items in your library, miss e.g. annotations? Are you missing specific items? Something else? If you update an item in desktop that hasn't synced, e.g. change any Info property, or edit/add an annotation, and th…
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We found the issue and we'll add a fix in the next iOS/iPadOS release. Thanks for reporting that @wloco
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While this specific feature is not planned for iPadOS, you can try the inherent split view, to launch another Zotero app instance, and open in both the same item.
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Hey @wloco, is it possible you are using a plugin in desktop that affects highlight colors?
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There seems to be an issue indeed, we'll look into it. Thanks for the feedback.
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Hey @zedriche, while this is not possible currently in the iOS/iPadOS app, you can edit your profile in the web at https://www.zotero.org/settings/profile I hope that helps.
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Hey @zoz29, unfortunately we cannot recreate the issue. Can you please provide some more info, to help us research this. 1. On which device was the highlight, that doesn't appear on the iPad, created first? 2. Can you create this highlight directly…
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Hey @ChampionStar, can you please remove the download for an item you get this error for, and try again? To remove the download, tap and hold on the item, so you 'll get the menu that includes "Remove Download". If the error remains after that, ple…
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Hey @Mattha, can you please provide screenshots or even better video recordings, of such a file that you can open properly in the web library, but not in iOS? You can link them here, or email them to support@zotero.org mentioning this thread.