Upgrade Storageztycx
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thanks for the tip on about:config. at least it got rid of the annoying error prompt.
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i retried disabling antivirus. the error persisted.
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just installed standalone. it is able to install winword plugin without any error.
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restored firefox back to ver.8 but the error still persisted. i recalled that i tried zotero standalone for a while around the time when the error first showed up. is that possible because of interference from standalone?
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ok. did as instructed. the same error jumped out. report id: 238420480.
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thanks Simon
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as it happened after upgrading from ver8 to ver9.
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i have a utility tool called "unlocker" to do the task. no locking handle was found. is it possible that it relates to firefox program itself?
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yes. confirmed. checked through task manager. none of ms office programs was running
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tested. not becoz of my antivirus.
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i did. that's why i only reported it now. i was used to disable the winword integration plugin. but recently i'm writing paper. zotero toolbar in MS Word won't work if leaving the plugin disabled. the error msg is "zotero could not load the componen…
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i use avira free antivirus only. checked the event log. nothing is found to be related with zotero. i was used to have no problem at all. this error happened after i upgraded firefox to ver 9, i think. could it be related?
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report ID: 597575356
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any solution? i'm suffering the same problem as jordanadesigns. zotero still works fine but it's very annoying to have error prompt every time i start a new window in firefox. win7 home premium sp1 firefox 10.1 btw, i've checked up the p…