mmb2149
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This is my wife's computer, so I don't know why she was running the old Firefox; probably just never bothered to click 'OK' to the software updates or whatever.
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I just upgraded Firefox to 3.6.9, and that solved the problem. I forgot to mention it in my first post, but this problem began right after upgrading Zotero (I think... I didn't look that closely at the update before installing it, so it might have b…