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Thank you, Adam; I am a librarian, so I'll put in a Salesforce ticket. It had worked properly two weeks ago.
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If so, here is the url right after I clicked the content type icon and before I selected the Zotero connector: http://prts-primo.hosted.exlibrisgroup.com/primo_library/libweb/action/display.do?tabs=detailsTab&ct=display&fn=search&am…
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I would be happy to provide one...do you need the url from Primo?
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We get exactly the same error message via the Firefox connector as Sangoli posted above.
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Same thing happens here with our students here and with Primo; we just discovered it.