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• Yeah. I symlinked the storage folder to the Google Drive before. How can I fix that problem? I have tried to uninstall Zotero and "Remove my Zotero personal data and customizations", but that didn't work.

  in Can't import and read pdf file!! Comment by ybs0214 April 28, 2025
• Hi, thanks for your reply. The debug ID is D1285501493.

  in Can't import and read pdf file!! Comment by ybs0214 April 26, 2025
• update: add file--fail no reaction add link to file-the link shows on the screen but still can't read it. open pdf in new tab-----a new tab shows but there's nothing. https://s3.amazonaws.com/zotero.org/images/forums/u10265054/02xkbffv9jxckmk4je7…

  in Can't import and read pdf file!! Comment by ybs0214 April 26, 2025
• windows 10

  in Can't import and read pdf file!! Comment by ybs0214 April 25, 2025
• windows 10

  in Can't import and read pdf file!! Comment by ybs0214 April 25, 2025
• update：reinstall the app, reinstall version 6 and 7, restart the desktop, still can't solve the problem.

  in Can't import and read pdf file!! Comment by ybs0214 April 25, 2025
• I think it's an issue of application permissions, because local pictures also can't be imported. However, I tried the following in the software properties: 1. Select or cancel running as an administrator; 2. Modify user permissions. Still, the probl…

  in Can't import and read pdf file!! Comment by ybs0214 April 25, 2025