Upgrade Storagecometsincaves
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@adamsmith Ohhh it DOES appear when I open that file! And then when I subsequently open any other word file it goes away again...very strange. Any ideas?
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It's in the startup folder. Hmm I've never opened a dotm file before, but it appears to be totally blank when opened in Word. Is that the right app to check it in?
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Yes I went through all of those, I'd be literally writing in the details of what they say. There was nothing that went differently than what is written there.
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And lastly I completely deleted and reinstalled both Zotero and Word, and went through all the same steps again with the same results
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Sure, in the preferences, Cite, the button to reinstall is still there, never dissapeared, I've probably tried reinstalling 10 times now. Says it's currently installed. Following the manual instructions, the zotero.dotm file was where it was suppose…
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Yeah I've been through that several times. There were no problems with any of the steps, they all went exactly as described. Except at the last step, when I fire up Word, the toolbar still does not appear. Any other ideas?