lizheqin
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Yes problem solved! This is on a mac mini connected to an external monitor. And it was using a custom color profile (system preferences - displays). After I changed it back to a normal one, it worked! Thank you so much for all your help!
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The output for the first line is: -rw-r--r-- 1 zheqinli staff 0 Sep 17 11:27 /Users/zheqinli/Zotero/zotero.sqlite I also just sent a screenshot to the email (but the error console is also blank/stuck)?
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Hi is there more update on this? It still doesn't work for me
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Hi I've upgraded to 12.6 now but it's still the same :-( I pasted the .txt below. Is this something related to M1 because this is a Mac mini? zotero(3)(+0000000): Using data directory /Users/zheqinli/Zotero zotero(3)(+0000144): Looking for Firefox…
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What are some unusual security software? I have sth like AdGuard for Safari And no I haven't, I'll upgrade to 12.6 now
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Got it! Here are the things from the .txt file: zotero(3)(+0000000): Using data directory /Users/zheqinli/Zotero zotero(3)(+0000131): Looking for Firefox profile in /Users/zheqinli/Library/Application Support/Firefox zotero(3)(+0000001): Getting …
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Hi, I just tried it again and followed the instructions on "Logging to a Terminal Window" (https://www.zotero.org/support/debug_output#logging_to_a_terminal_window) That is, I pasted this into terminal: /Applications/Zotero.app/Contents/MacOS/zoter…
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I've never opened Zotero successfully so I don't think I ever got to change preferences/settings. And by debug output, is it referring to the message output from the terminal? If so, I pasted it below. I wasn't able to output any .txt file that was…
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I've never used Zotero before. And what does changing the data directory mean? Is that referring to the directory for Zotero files?
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I also tried reinstalling and restarting my computer but it's the same