Comments

• THANK-YOU!!!! Yes, this fixed the problem!

  in Unable to edit an existing citation or add a citation in MSWord documents Comment by cresencia July 10, 2014
• Yes, I'm still having trouble, even after removing those 2 citations - so that first file I sent to you was a problematic file. I've now also sent the original problematic file, with no citation removed. Again, please don't share my files …

  in Unable to edit an existing citation or add a citation in MSWord documents Comment by cresencia July 10, 2014
• The reason I can't use the duplicate is because step 8 involves deleting half of the document at a time. So that's what I've done with the duplicate, and now it's missing the majority of the text. Also, after restarting the computer, and returning…

  in Unable to edit an existing citation or add a citation in MSWord documents Comment by cresencia July 9, 2014
• I did do steps 8-9, on a duplicate of my document. I was able to find the 1 citation that seemed to be the problem (i.e. removal of that 1 citation allowed me to once again add new citations and edit existing ones). However, when I removed the…

  in Unable to edit an existing citation or add a citation in MSWord documents Comment by cresencia July 9, 2014
• This only affects one document. From the link you sent me, I noticed #2 - "Check for citations in image captions. Zotero won't let you insert them, but if you copied a citation to a caption that's most likely the source of the problem. Delete it." …

  in Unable to edit an existing citation or add a citation in MSWord documents Comment by cresencia July 9, 2014
• Report ID: 314360296 Restarting my laptop doesn't fix the problem. The error message appear anytime I am using MSWord, and access Zotero via the Word plugin to: (1) edit an existing Zotero-created citation in my Word document, or (2) try …

  in Unable to edit an existing citation or add a citation in MSWord documents Comment by cresencia July 9, 2014
• Found it, thanks! Word Preferences > View > Field shading (use drop menu to select "never"/"always"/"when selected")

  in Zotero citations fields in MSWord 2011 for Mac (OS 10.6.8) no longer highlighted grey Comment by cresencia July 8, 2014
• Ok, good to know - thanks!

  in Unable to fully import BibTeX into Zotero desktop application Comment by cresencia June 13, 2014
• THANK-YOU!!! That fixed it! I was going a little bit crazy trying to do the "divide and conquer"! Can you tell me when the translations are updated, what file is being modified? I generally like to back things up before I perform any update…

  in Unable to fully import BibTeX into Zotero desktop application Comment by cresencia June 12, 2014
• Yes, it occurred to me that perhaps there is a bibtex item that is problematic. I have saved all previous bibtex exports, and tried to import (after first deleting everything in Zotero) older bibtex files that were previously successful, and I stil…

  in Unable to fully import BibTeX into Zotero desktop application Comment by cresencia June 12, 2014
• Turns out Word+Mendeley and Word+EndNote also produced the same crash results. I've uninstalled MSOffice 2008 and installed MSOffice 2011. This seems to have fixed my problem. So all is well again :) I suspect my Word 2008 started to cra…

  in Zotero crashes MSWord if I click on a different application Comment by cresencia April 21, 2014