suwood
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- suwood
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ah - ok thanks - gives me some hope!
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My university IT helpdesk tried to transfer the data, but it kept closing too quickly to do it... I think it will be difficult to work out what has got to the on-line library and what has not. This is a new library so there was nothing before. When…
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I have just again tried restarting. I opened Zotero with nothing else running. It stayed open for only very marginally longer i.e. maybe 20-30 seconds
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two of the folders have over 20,000 refs. I seemed to be able to import 500-1000 refs at a time. It was only when I got to the last import that everything stopped.
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no - it goes off task manager when Zotero goes off screen
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nothing under 'details'
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just seen an app history - says since 31/10/22 and Zotero is not listed
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I can't see a search option. I scrolled through everything a couple of times to check. It only came up listed under apps when I reopened Zotero, and then only stayed while it was on screen
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I have just checked again and I actually cannot see Zotero listed on task manager at all. When I re click on the Zotero icon it opens CPU 30% memory 2,477.3 MB But then disappears after approx 15 seconds when Zotero goes off screen
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Good morning. I have left everything running for the last 24 hours, but there is no change. In fact, I realise that I do not need to click on the group library for the screen to go blank 10-15 seconds after bring up Zotero. I am working today so …
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I am working on a new university Dell laptop so I hope that shouldn't be slow. I think it has been left all day before as I haven't ever closed it when it has gone blank. My internet can be slow at home, but the same happens when I am at the univer…
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I did as you suggested. It will run so far and then everything disappears again. I tried it a couple of time and managed to submit before it disappears again report ID D1350781191. I hope you can pick that up?
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Thank you. I think it might be freezing because there is still a tick on the icon and there is no crash report, but the screen goes black so I am not sure. Even if I leave it, it does not return. It happens within seconds when I click on any folder …
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report ID: 1348303970
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Good morning. I have followed the instructions for a Report ID - the result is: No errors have been logged since Zotero started. version => 6.0.18, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zote…