Sync problems still after 2.1.8 upgrade?
I've been having sync issues for a week or so and just found the discussions over the last day about issues. I just upgraded to 2.1.8 and am still having issues. I expect this is primarily me doing the wrong thing, so please bear with me. With a normal sync I get the conflict resolution dialog asking me to resolve 1400 items. I clicked through them all yesterday morning and allowed the arrow to spin for about 10 hours before shutting it down. I got the same conflict resolution dialog this am before and after upgrading to 2.1.8. What I really want to do is do a reset and push all my local data up to the server. When I follow the directions and do that option in preferences (turn off auto-sync, with zotero off, choose reset), nothing appears to happen. I'm not sure when/where I'm supposed to wait while the reset happens. Should I have zotero off? Should I start up zotero after choosing the correct reset settings? Thanks for bearing with me.
http://www.zotero.org/support/kb/sync_reset_options
to restore to server, the actual restore does not seem to happen. Is there any way to know whether the restore has initiated and its progress?
Thanks,
Tim
2) Just restart Firefox and sync, post here when you do, and tell us what happens.
- sync is spinning, hovering indicates "last sync: not yet synced"
That was informative to me as well... looks like I may be running out of memory.
The error logs in firefox have many more errors than just the memory one. Don't know if that means anything or if you can see those too.
Can you strip what I've got (personal and group folders) and then would sync be easier (and require less memory..)?
Thanks again for such quick help and a fabulous product.
Are you still getting a conflict resolution dialog, or just the memory error at this point?
Not sure which instructions you're referring to, but you should be able to view the output, do a File->Save As, zip the text file, and e-mail it to support@zot....org with a link to this thread.
If you have imported items in your personal library that aren't in the RIS file, you can export those to RDF first.