Plug in error message -- New Mozilla, 2011 Word for Mac

Amy Fried · June 1, 2011

I've used Zotero on other computers but cannot get plug in to work on this iMac. I am using 2011 Word for Mac and using the most recent Mozilla (4.0.1). The error message says it will not work with this version of Mozilla.

Could I use Safari as the web browser instead? Do you know any work arounds?

Please advise. Thanks.

adamsmith · June 1, 2011

The latest version of the Mac Word plugin for Zotero 2.1 is 3.1.2 (compatible with Word 2004, 2008, and 2011 and Mac OS X 10.4 Tiger or later). Firefox 4 compatibility requires 10.6 Snow Leopard, so users of 10.4 or 10.5 will need to upgrade to 10.6 or use Firefox 3.6.

http://www.zotero.org/support/word_processor_plugin_installation_for_zotero_2.1#microsoft_word

Amy Fried · June 1, 2011

I checked my OS and it says it's 10.6.7. Based on what you've said, the plug-in should work.

adamsmith · June 1, 2011

what exactly are you installing from where?

Amy Fried · June 1, 2011

Actually now I have it on my Mozilla. I hadn't included the PythonExt first.

But here's something else. When I click on Zotero on the bottom right of my browser, it doesn't "know" that I already have a library.

adamsmith · June 1, 2011

where do you have that library? Did you have that on your computer before?
Else you need to sync.

Amy Fried · June 1, 2011

Ah, of course. Thanks.