problem with proxy access

tetraphis
when I tried to access an internal work site, zotero prompted me to save a proxy path and I did (probably a mistake). That prevented me from accessing the site with Firefox (it's fine with Explorer) and I can still not get to it even after clearing all proxies from my Preferences. My Debug ID is D1729365932. Thanks for help!
  • daveh
    When you say clearing all proxies from your Preferences, you mean your Zotero preferences right? Because zotero has the ability to do proxy redirection also, it's under Zotero->Preferences->Proxies. This is completely separate to Firefox proxies. From your post it sounds like you accepted using zotero proxy redirection (usually quite a useful feature which allows you to use your institutional access to journals seamlessly).
  • tetraphis
    oops - Yes! Clearing the proxies in Zotero preferences-- that's what I meant. I had accepted using Zotero's proxy redirection but then couldn't access the site.
  • daveh
    Hmm, then I'm afraid I can't help you. I've had almost the opposite experience recently (http://forums.zotero.org/discussion/17523/problem-with-proxy-redirection/) where since an upgrade zotero no longer uses my proxy redirection. I mention it here in case an admin suspects a link between the two problems.

    Dave.
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