KNOWN TRANSLATOR ERRORS

Sadia Shaikh
I AM HAVING TRANSLATOR ERRORS IN ZOTERO WHILE USING ERIC AND JSTOR . ZOTERO IS UNABLE TO SAVE THE ITEMS THROUGH TRANSLATOR GIVING MESSAGE " COULD NOT SAVE. SEE KNOWN TRANSLATOR ISSUES." I HAVE;
ZOTERO 2.1.1
FIREFOX 3.6.3
WINDOWS 7
KINDLY HELP ME WITH A SOLUTION AND IDENTIFY WHATS THE PROBLEM WITH THIS.
  • adamsmith
    please
    1. do not write in all caps
    2. provide specific URLS where this problem occurs
    3. provide an error report ID right after triggering the problem:
    http://www.zotero.org/support/reporting_bugs
  • Sadia Shaikh
    A few of URLS are as follows
    http://www.eric.ed.gov/ERICWebPortal/search/simpleSearch.jsp?_pageLabel=ERICSearchResult&newSearch=true&ERICExtSearch_Descriptor=%22International+Education%22

    Error report ID is 440749022

    http://www.eric.ed.gov/ERICWebPortal/search/simpleSearch.jsp?ERICExtSearch_Descriptor=%22International+Education%22&_pageLabel=ERICSearchResult&_urlType=action&ERICExtSearch_Facet_0=facet_edlevel&ERICExtSearch_FacetValue_0=%22Secondary+Education%22

    Error Report ID 1391080952

    http://www.jstor.org/stable/i29734008

    Error report ID 1784292001

    http://www.jstor.org/pss/29734011

    Error Report ID 162840001
  • ajlyon
    Those should all be working. Please go through the steps in http://www.zotero.org/support/troubleshooting_translator_issues -- there's something funny going on with your setup.

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