Zotero won't open #775831026

ktenney
775831026

latest update.
  • dstillman
    1) You're aware you're using a dev build?

    2) "won't open" isn't specific enough.

    3) No Zotero errors are logged in there.
  • ktenney
    1) Yes, 3.0a1.r8680

    2) click zotero icon
    "Alert" window = ! There was an error starting Zotero

    middle pane of Zotero contains the message:
    """An error has ocurred. Please restart Firefox.

    You can report this error by selecting "Report Errors..." from the Actions(gear) menu."""

    Did that. #1430884933

    Indeed, lots of errors, didn't see Zotero mentioned.

    Same on Firefox 3.6.15 and Minefield trunk
  • ktenney
    - clicking the "X" to close the Zotero window brings back the Alert
    "There was an error starting Zotero"
    The Zotero window will not close
  • madsjensen
    same version, same problems as mentioned :-(
  • dstillman
    Have you tried disabling all your other Firefox extensions?
  • Simon
    I think this was caused by an invalid regexp in the NYTimes translator. You can try resetting translators in Zotero Preferences->Advanced. If that doesn't work, delete the translators subdirectory in your Zotero data directory.
  • Simon
    Updating to r8683 should also fix this.
  • madsjensen
    update to r8685 solved the problems
  • goldberghiller
    r8685 will not work for me. Same problem described here. Upgraded to FF4.0 yesterday, but FF would not start. In safe mode, removing Zotero will allow start. Trunk working fine until yesterday.

    First part of report generated by OS X below:
    Date/Time: 2011-03-22 07:03:09 -1000
    OS Version: 10.6.7 (Build 10J869)
    Architecture: x86_64
    Report Version: 7

    Command: Firefox
    Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin
    Version: 4.0 (4.0)
    Parent: launchd [1]

    PID: 546
    Event: hang
    Duration: 6.53s (sampling started after 2 seconds)
    Steps: 25 (100ms sampling interval)

    Pageins: 0
    Pageouts: 0


    Process: firefox-bin [546]
    Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin
    UID: 501

    Thread 1d40 DispatchQueue 1
    User stack:
    25 open + 10 (in libSystem.B.dylib) [0x7fff8241395e]
    Kernel stack:
    25 lo64_unix_scall + 77 [0x2a144d]
    25 unix_syscall64 + 617 [0x4f6075]
    25 open_nocancel + 243 [0x2ed581]
    25 link + 1592 [0x2ed0d3]
    25 vn_open_auth + 1121 [0x2f4046]
    25 VNOP_OPEN + 151 [0x2fe3fd]
    25 fifo_open + 651 [0x30a71f]
    25 msleep + 157 [0x48f1f3]
    25 wakeup + 334 [0x48eb00]
    25 lck_mtx_sleep + 87 [0x221a0f]
    25 thread_block + 33 [0x2272eb]
    25 thread_block_reason + 331 [0x22725d]
    25 thread_dispatch + 1966 [0x226fbe]
    25 machine_switch_context + 753 [0x2a8a6e]
  • Simon
    Okay, try r8691, which should be built in about five minutes.
  • ajlyon
    Can you comment on what was wrong with the NYTimes regexes? Are capturing parentheses never OK?
  • goldberghiller
    Success with r8691. Thank you very much.

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