mac word 2011 plugin in not working with standalone?

gm2240
I cannot cite on MAC Office 2011. Please help.
  • jmhuculak
    I am experiencing the same problem. I've re-installed the mac connector, but every time I go to cite something from the standalone, I'm told that "zotero cannot communicate" "please open firefox."

    Is there way to tell word to look at the standalone and not the firefox?
  • Simon
    We need an error report.
  • jmhuculak
    fixed by uninstalling "macconnector" in Firefox and "reinstalling" macconnector in the standalone.
  • ajlyon
    Can you see if this still happens if you open Standalone after closing Firefox? It sounds like the integrations ports are conflicting.
  • manthano
    @jmhuculak Having the same or a similar issue. How do you uninstall macconnector in Firefox? I just see a button to Re-install Word Addin.
  • ajlyon
    I believe what jmhuculak did was disable or remove the Mac Word integration from the Add-Ons window in Firefox.
  • TheCyberProf
    Standalone will add a citation to a new document, but returns this error message when I try to add citation to a document started with the Firefox add-on.

    [JavaScript Error: "syntax error" {file: "chrome://zotero/content/xpcom/integration.js" line: 2009}]
  • adamsmith
    is that with any style?
  • TheCyberProf
    APA style on existing document. No style on new, test document.

    Now, new problem, no coins in Chrome.
  • TheCyberProf
    Sorry, I don't mean "coins", I mean the little Zotero markers that should appear to the right of the URL in the browser when things are working right.
  • adamsmith
    again, is that for all pages? NY Times, Amazon.com?
  • TheCyberProf
    Yes. No little markers on NYT or Times. No file folders with Google.
  • Simon
    edited March 3, 2011
    What happens if you make a new document, add a citation using APA style, and then delete it and copy and paste the citations from the old document into the new one? (If this works, please save the old document.)
  • TheCyberProf
    Now I just get "Word can't communicate with Zotero" on a new blank document.
  • TheCyberProf
    edited March 10, 2011
    Reinstalled stand-alone Z and it is now working smoothly.

    When I tried to add a citation to the older document I got error: "Zotero experienced error updating your document."

    However I added the citation to a new document (APA style) and then copied it to the old document without a problem.

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