crashes firefox and endless sync, Linux Mint 10,

bengilna · February 23, 2011

Hi

Love Zotero, recently converted. Would love to switch over to Linux, and chose Mint 10 Julia (all updated) as best newbie distribution.

However, on opening Zotero, I get stuck with an endless sync (on a good run), or a "not responding" message that doesn't seem to resolve on its own (on a bad run)... Yup, restarted browser several times now.

Details as far as I know how to grab are: F'fox 3.6.13, Zotero 2.0.9.

Ideas? Is more information required?

Gratefully

Ben

dstillman · February 23, 2011

I show repeated successful downloads from your account.

How long are you letting it process when it freezes? It will definitely freeze for a while on a large full-library download. Have you checked to see if there's disk/CPU activity?

You may also need to upgrade to Firefox 4 and Zotero 2.1 betas, which can fix problems with large downloads (and should also speed up the processing).

bengilna · February 23, 2011

Hi Dan, I appreciate your getting back to me so promptly.

That's interesting about "your side" showing successes on the download. I am not sure how long i let it run during a freeze, but I am just awake and can see that the sync arrow is still spinning, but nothing has happened for about 8 hours now.

I haven't checked for CPU activity - you mean like the graphs and lists offered in Windows Task Manager? - because I don't know how to get that tool running in Linux. Very much at the bottom of the Linux learning curve, but will research it over breakfast. However, I can say that only F'fox froze - everything else functioned during those times.

I'll give the betas a shot, too, with fingers crossed. Will come back and report success or failure.

Thanks

B

adamsmith · February 23, 2011

you should be able to get the equivalence to the windows task manager using
gnome-system-monitor
(at least for Ubuntu you can also add the system monitor as an icon to the top panel, I figure that must be possible in Mint as well)