Upgrade to beta 4 - problems with word integration
Hi there,
I just discovered some issues with upgrading to the 2.1beta 4 version. Once I installed the new word plug in, zotero updated my word document. Then, when I tried to insert a new citation I just could see {Citation}. When I viewed the field code it showed {ADDIN ZOTERO_TEMP}
When I tried to do a zotero refresh, I received the message "citation is undefined"...
For now, I downgraded again to the stable 2.0 release.
Is this a known issue?
Thanks!
Steve
I just discovered some issues with upgrading to the 2.1beta 4 version. Once I installed the new word plug in, zotero updated my word document. Then, when I tried to insert a new citation I just could see {Citation}. When I viewed the field code it showed {ADDIN ZOTERO_TEMP}
When I tried to do a zotero refresh, I received the message "citation is undefined"...
For now, I downgraded again to the stable 2.0 release.
Is this a known issue?
Thanks!
Steve
Thanks!
1) I installed zotero 2.1b4 over the stable release 2.0.9 in ff 3.6.12
2) I updated the word plugin
3) I opened a word file (doc) that was used with zotero 2.0.9
4) Zotero updated said document
5) I tried to insert a new citation but instead showing the citation (e.g. Porter, 1980) it was showing {Citation}
6) When I checked out the field code for this field, it showed {ADDIN ZOTERO_TEMP}
7) When I tried to do a zotero refresh, I got an error message saying "citation is undefined"
Also, I use the "Academy of Management" style. This was happening in every document that I updated to 2.1beta. I downgraded to 2.0.9 for now...
Simon asked if the style made a difference. We might also need a Report ID after trying to create a citation.
That's why I followed the instructions on your website: "If you aren't able to provide a Report ID, be sure to include your Zotero version, Firefox version, and operating system in your bug report." So I guess I forgot to include the operating system: Windows 7 64bit
Also, I am not able to reproduce the error because I am using the stable version again + hope that the 2.1 final won't cause the same issues. Lesson learned: If updating, try zotero on a COPY of a document so that updating issues won't affect your work... I'm sure you guys refer to this somewhere on your website but I guess I learned the hard way.
word 2010 (.docx), win7 64-bit, ff 3.6.13, zotero 2.1b5.
Here is what I know:
- Upgraded to 2.1 beta
- Days later: Tried to insert citation in word - warned me that it needed to upgrade document - said yes
- Could not edit, to add another source to an existing citation, gave me the message "zotero experienced an error updating your document. Citation is undefined""
Closed ff and word document.
Tried again.. now different behaviour:
In some cases I can add multiple sources without a problem.
In some cases I can't:
(It doesn't matter if I try to add a source to an existing citation field, or if i want to create a completely new field.. I'll use the latter as a scenario).
- Click insert citation in ribbon
- Click button 'multiple sources'
- Select a source and click green rigth arrow
- Select another source and click green rigth arrow
- Column 'multiple sources' is cleared!
- Click click green rigth arrow again .. the source selected will be transfered to the column (as the only source)
This happens consistently with some of my sources, and does consistently NOT happen with other sources, so you would think it has something to do with the format of the sources? (I can't find anything they have in common though, but havent explored all similarities)
Is this also the case if you start a new document?
Can you report and error ID after such a failed attempt? (see Dan's link above)
Here is what I get:
Same problem in new document.
However...
When I changed the citation style from APA (6th) to American Medical (..), and American Sociological .. the problem disappeared.
In fact it disappeared so well, that when I changed back to APA things now work fine!
Strange, Guess the recalculation involved fixed whatever the issue was.
No errors to harvest from ff zotero addon - (the 'report errors' menu item is grayed out / disabled)
---
@fbennet: Nice. guess no need for this error report, but i'll post it anyway
[JavaScript Error: "citation is undefined" {file: "chrome://zotero/content/xpcom/integration.js" line: 1613}]
Waiting for that fix - I have to manually recode my whole study otherwise...
Word 2010, Windows 7 32b, ff 3.6.13, Zotero 2.1.b6
http://www.zotero.org/support/reporting_bugs
1633516997
Steps to reproduce: try the "refresh" function of the word add-in.
Thx to Simon, A.S. and fbennett for your quick reactions!