Sync error
Error report #25157810
When I sync, I get 58 distinct items that Zotero wants me to choose either the local or remote object. I choose (I picked all remote) and then I get multiple error messages after that. In the end, sync fails.
Mills
When I sync, I get 58 distinct items that Zotero wants me to choose either the local or remote object. I choose (I picked all remote) and then I get multiple error messages after that. In the end, sync fails.
Mills
Items in the collection 'Forced Labor' have been added and/or removed in multiple locations. The following items have been added to the collection:
• Modern-Day Slavery on D.C.'s Embassy Row? (E. Skinner)
• From Stand in Long Island Slavery Case, a Snapshot of a Hidden U.S. Problem (Paul Vitellp)
• Nearly $1 Million Award To Maids in Abuse Case; [Metropolitan Desk] (Associated Press)
• The Labyrinth: Pursuing a Human Trafficking Case in Middle America (Medige)
• The Crime Against Congo (Sir Arthur Conan Doyle)
I tried the DB repair tool and the results were all the same. So I did it a second time, just to make sure I did it correctly. Still the same result. It's prompting me 58 times to choose between remote/local versions, then gives me all those drop down notifications.
The most recent error report is: 38208164
Also, I am not syncing with the group I'm using for my class. I know there are many new sources added to the group because if you go here: http://www.zotero.org/groups/history_of_human_trafficking_history_387/items/collection/TTTVBK4K you see many sources, but after the sync I have only one item saved locally.
Any clues?
Mills
If you provide a Debug ID for a sync attempt that generates the error, I'll take a look.
So I tried again, but got the same message.
Mills
Mills
When I tried again this morning, I rebooted first just in case that would help. It didn't. Now I get this message:
SSL certificate error connecting to sync.zotero.org
See http://zotero.org/support/kb/ssl_certificate_error for more information.
The error report number is: 2081112179
Mills
I did and I'm still get the same problems -- when I try to sync I get those 58 items it wants me to merge, then lots of annoying drop downs, then a sync fail. Oh, and I tried it on a different computer yesterday with the same results. I'm starting to get worried about the integrity of my data. Should I be?
Mills
An intermittent SSL certificate error is just a network glitch, so it has nothing to do with the other issue.
1243007923
The DB Repair Tool should now fix this, and we'll fix it automatically for 2.1 Beta 2.