Syncing problem; "Associated libraries are locked"

jclpaul
A week or so ago suddenly syncing from server to my computer at work stopped functioning. After trying various things [repairing database / reset, restore from server / starting new, clean FF profile], all to no avail, I decided to make a debug output log and have a look at it.
Repeatedly I read the text "Associated libraries are locked".
Does this explain anything? Or should I submit a log to Zotero?
thnx in advance,
jclpaul
  • dstillman
    You have a large queued download (probably your entire library) from about an hour ago. Be patient.

    And resetting almost certainly made it worse. Those options are not meant for general troubleshooting.
  • jclpaul
    edited October 20, 2010
    Edit: all of a sudden my local database was updated. Funny thing was I had to decide on 6 conflicting items; while the local database was empty, only items from the server were downloaded!

    Dan Stillman
    You have a large queued download (probably your entire library) from about an hour ago. Be patient.
    And resetting almost certainly made it worse. Those options are not meant for general troubleshooting.

    I have been waiting for hours without anything happening so far. Yes, I wait for a complete download, after reinstalling Zotero.

    About resetting making things worse; didn't know that. B.t.w. I used the Restore From Server setting to erase local data. This I did, after making a back-up, in the hope to get rid of endless and ever more serious problems with syncing due to conflicts with syncing.
  • Leopold
    same issue here - synching already for hours without any light at the end of the tunnel in sight - how long should I wait?
  • dstillman
    edited October 22, 2010
    Leopold: You have a queued download from 4 minutes ago. If you restart Firefox you go to the back of the queue.

    Out of curiosity, though, are you syncing a new library or an existing library?
  • Leopold
    Its an existing library to which I added two new groups. From your email I understand that every time I exit Firefox it starts the sync from new - thus I should keep it open now for a few hours? (Its now about 40 min running.)
    thanks very much for the fast answer which I did not expect ...
    Leopold
  • dstillman
    Yes, you should keep it open until it completes.

    The sync server is very busy with increased traffic this week. We're in the process over the next week of switching to a new sync architecture that should speed up syncing dramatically.
  • Leopold
    Ok - perfect - will thus just wait a bit longer ...
  • Leopold
    well, still not resolved since now it stopped syncing with the exclamation mark and the info: "Conflicts have suspended automatic syncing" - just restarted sync but not sure about what is going on
  • Leopold
    now everything synced fine - I had to resolve 7 issues which were easy to deal with and have now the new groups and everything synced! not sure what you did but: thanks!
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