Firefox w/ Zotero highly unstable - what debug info to collect?
I am experiencing a /lot/ of Firefox crashes while using OpenOffice integration.
By 'crash,' I mean that Firefox stops responding or updating its X window and has to be killed and restarted. This happens most often when adding a reference in Firefox and (somewhat) less often while adding citations in OO. Turning off autosync may have improved things slightly, but only slightly if at all.
I am having difficulty locating a list of useful debug information I could be collecting. What is most helpful to the developers?
I am running Firefox 3.6.3, Zotero 2.03 and OpenOffice 3.2.0 under Ubuntu 10.04.
By 'crash,' I mean that Firefox stops responding or updating its X window and has to be killed and restarted. This happens most often when adding a reference in Firefox and (somewhat) less often while adding citations in OO. Turning off autosync may have improved things slightly, but only slightly if at all.
I am having difficulty locating a list of useful debug information I could be collecting. What is most helpful to the developers?
I am running Firefox 3.6.3, Zotero 2.03 and OpenOffice 3.2.0 under Ubuntu 10.04.
This discussion has been closed.
If you're using Bookmarks, that's likely the reason - the Ubuntu Ooo doesn't work with bookmarks- there are some recent threads on this, installing Ooo for Linux from the Ooo page seems to fix this - it's the Ubuntu Ooo version that's broken.
Otherwise, it's probably worthwhile to enable the Zotero log for a while:
http://www.zotero.org/support/debug_output
Note that you shoud _not_ put the output here - have a look yourself and/or send it to Zotero directly from the window.
Thanks for the link.
"running pdfinfo..." is the last line in the debug output.
http://forums.zotero.org/discussion/4935/crash-when-attaching-document/
I shall experiment further...