Error while syncing
Hello,
I updated with the zotero 2.0 version (I used the beta versions before), and I now have an error while syncing : Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.lastModifiedTime].
I reported it (error #1128021016).
Any idea ?
I updated with the zotero 2.0 version (I used the beta versions before), and I now have an error while syncing : Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.lastModifiedTime].
I reported it (error #1128021016).
Any idea ?
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1) Restart your computer.
2) Make sure no files in the 'storage' directory inside your Zotero data directory are marked read-only. If you provide a Debug ID we could tell you the name of the folder in 'storage'.
3) Disable any anti-virus/security software you have installed.
Debug ID is D1490492074
Any thoughts? (Apologies for hijacking the thread; I can start a new one if necessary).
I found the nsIFile.lastModifiedTime entry, but no path directory...
I'm trying the other 'things to try', but I needed to paste the report number before restarting the computer !!
I had the same problem. Here the way I fixed it:
Go to the zotero directory and remove read-only point by the directory "storage". after you klick on "OK" you get a new window - here choose all directorys and files. After that it could be possible that you must restart firefox that the sync function will work.
Finally: sorry for my broken english, but I hope I could help you!
In the latest dev build I've added additional detail to the existing error message and adjusted it to show up for this particular case as well.
I wanted to post it in the discussion I started but it got closed before I had a chance to say thanks and he's profile doesn't allow e-mailing.
The thing that did the trick was:
Preference/Sync/
the tab "reset"
"File Syncing"
check "Reset File Sync History"
Pus "Reset"
Then it took some time to sync. But now it is working fine.