Word plugin error: "this._session.style is undefined"
Hi folks. I got this error message when trying to use Zotero citations in an existing Word document today. I've been using Zotero for my citations in it for about a year now, and all the upgrades have been fine, seemingly until now. Here's the message:
"this._session.style is undefined"
The error message appears when I try to do pretty much anything with Zotero, such as editing a citation, clicking the Zotero Refresh button, or clicking OK on the Zotero Doc Prefs dialog. The prefs dialog also shows up if I try to insert a new citation (just as if it was a brand new document).
I appreciate that I'm using a beta version of Zotero so problems happen, but obviously it'd be quite a hassle if I have to re-do all my citations from scratch. Is there any way to salvage it?
Thanks.
Zotero: 2.0rc2
Zotero WinWord Integration: 3.0a3
Firefox: 3.6
MS Word: 2003 SP3
OS: Vista Home Premium
"this._session.style is undefined"
The error message appears when I try to do pretty much anything with Zotero, such as editing a citation, clicking the Zotero Refresh button, or clicking OK on the Zotero Doc Prefs dialog. The prefs dialog also shows up if I try to insert a new citation (just as if it was a brand new document).
I appreciate that I'm using a beta version of Zotero so problems happen, but obviously it'd be quite a hassle if I have to re-do all my citations from scratch. Is there any way to salvage it?
Thanks.
Zotero: 2.0rc2
Zotero WinWord Integration: 3.0a3
Firefox: 3.6
MS Word: 2003 SP3
OS: Vista Home Premium
Have you tried changing the citation style?
http://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents
Thanks very much!
I have a similar problem as the original poster. I had been using Zotero/Word with no issues, and then all of the sudden when I tried to insert a new citation, it gave me the "this._session.style is undefined" error message. Copy & pasting the document into a new document did NOT fix it, nor did performing the methods described in "Debugging Your Document" like changing the style in a new document, deleting part of the document to find the bad citation(s), etc. FYI, Zotero continues to create error messages when I attempt to add a new citations, so that's why I sent the error report. What can I do? Thank you so much to anyone who can help!
Zotero 2.0.3; Word 2003; Zotero Winword Integration 3.0a4; OS Windows XP Professional
1) You're using an outdated version of Zotero. Upgrade to 2.0.8.
2) Are you sure a Firefox and/or Word restart isn't what's fixing this? It's pretty unlikely that reinstalling the Word plugin would actually accomplish anything.
3) What style are you using, have you tried with other styles, and does this happen in new documents?
Error report ID 1719848977
I am running Zotero 2.0.9, plugin 3.0b5, and Word 2011. I just started having this problem. Neither changing styles nor cutting and pasting into a new document changes anything, and I can't insert citations in an empty new document, either. I first noticed in an autosaved recovery document after an OS X crash, but I can't be sure that's when it really started. It's not an emergency or anything for me; just trying to help sort it out.
Thank you!
I have been using zotero for more than one year and I have started to have problems from yesterday when I installed Windows 7, Word 2010 (in spanish) and the beta version of zotero. The style I'm using is American Soc. Asociation; I've tried to change style, but I couldn't. I have tried everything what is suggested above (even reseting translators and styles... and I have tried other ways too such as removing from the library and text which I thought was a conflicting item). I have received diverse error report with the same problem..
This.registry.citationreg.citationById[c[0]] is undefined
'Zotero is experiencing and error updating your document.
Citation is undefined'
'a field note is corrupted'...
Also some references have changed (e.g. 'Bourdie 1991' which was bellow in the text appear when should be 'Pink 2006' for example... That's scaring!).
What should I do. Help!
i had the same problem with an odt document. I copied an old document and made my new text there. Then i wanted to insert some citations, but the same error came. I clicked on unlink citations and now it works again.
I hope that error won't occur again, because it wouldn't be so fun, if I must unlink my inserted citations.