Context: I´m currently working on my thesis which is quite long on MS word. Every day I save my work document with the date as to both have a backup and to be able to back-track my progress.

My advisor made some corrections using change control, and I started working on that document, I have used this method in the past without major issue. That document has live citations. (we can call this document A).
Today, when i went to edit some references which needed to be in italics using , refreshing would not work; I also noticed that for some reason. So I decided to delete the section and use Add/edit bibliography to see if it would aid me.

Problem: Suddenly I lost most of the references that I had prior to beginning on document A (now document G) (save for some references that were not linked to a document within zotero, but are linked to it through metadata). All references created from further documents (B-G) stayed.

Somewhere between doc A and doc G, old citations became plain text.

Further context: I have not pressed unlink citations, nor have I "copy pasted" citations from previous documents. My advisor made no corrections to any citations, so I´m excluding that as the source of my problem. Although I could work from doc A using the edits form doc G, it would be very tedious.


Does anyone have any suggestions on troubleshooting?