Would it be possible to restore the ability to drag pdfs into Outlook emails?

delawska
I used to be able to drag pdfs into email. Now when I try to do it, I get this:

https://s3.amazonaws.com/zotero.org/images/forums/u5841628/9o3lya5utpb6go8h369e.png

Is it possible to restore the old functionality?

  • delawska
    Not sure why another attempt to approach this question was closed (https://forums.zotero.org/discussion/134583/dragging-pdfs-into-an-email#latest), but is there a solution to this issue? Or is there a solution in progess?
  • dstillman Zotero Team
    edited 9 days ago
    Not sure why another attempt to approach this question was closed
    https://www.zotero.org/support/forum_guidelines#dont_create_redundant_threads
    https://www.zotero.org/support/forum_guidelines#be_patient

    Just post to your existing thread if you think something has been missed.

    I can't test with Outlook, but testing with Word, which should behave similarly, a (useless) bibliography entry for the attachment gets inserted going back to Zotero 7, so it's not clear that this is any sort of recent regression. It's possible that Outlook behaves differently, or you may have switched from a different version of Outlook or Windows that used a different priority for selecting content from a drag.

    In any case, I've updated it to not include the junk bibliography entries when dragging only attachments. The fix will be included in the next Zotero 10 or 11 release.
  • delawska
    Thank you for your reply! And apologies for creating a redundant thread. When I posted my original question, I received a note that I'd posted it in an old thread and should consider a new one. So, when there were no comments, I thought my original question being in an old thread was the culprit.

    I use Zotero daily and have been dragging files into emails all along. This just started happening a few weeks ago. And you're right -- I tested with Word and the same thing happens there. I also agree that it could be the latest Zotero update or the latest Windows update.

    But is there anything that can be done on the Zotero side to fix it? I have far more faith in Zotero than the other platform. :)

    Cheers!

  • adamsmith
    Which Outlook version exactly? I can still drag PDFs to Outlook Classic emails on Windows to attach them.
  • delawska
    Desktop Classic, Microsoft® Outlook® for Microsoft 365 MSO (Version 2609 Build 16.0.20430.20032) 64-bit.
    My desktop Zotero version is: 10.0.7

    I only get the option above. Can't attach a pdf.

    I tried with Outlook online as well, with no success.

    I tested with gmail on a Mac and had the same issue as I recall. Can't confirm it right now, but will test again tonight.

  • delawska
    edited 8 days ago
    Update: I tested on a Mac. It worked with a direct Gmail login on Chrome, but did not work using Gmail and another email service in the Apple Mail app.
  • dstillman Zotero Team
    edited 5 days ago
    This should be fixed now in Zotero 10.0.8.
  • delawska
    Excellent news! Thank you, so much!
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