Zotero Google Docs integration not responding in Safari

jennasouhair · 2026-10-26T14:52:36+00:00

Hello,

I’m unable to insert citations into Google Docs using Safari.

My configuration:

* MacBook Air 13-inch (2015)
* macOS Monterey 12.7.6
* Safari 17.6
* Zotero 10.0.6
* Zotero Connector 5.0.205

The Zotero menu appears in Google Docs, but clicking “Add/Edit Citation” does absolutely nothing. No citation dialog or error message appears.

I have already checked the Safari extension permissions, restarted both applications, reinstalled Zotero, and tested with a blank Google Docs document.

Zotero Debug ID: D2070924973

Could you help me identify the cause?

Thank you!

dstillman · 2026-10-26T14:53:26+00:00

Can you provide a Debug ID from the Zotero Connector (instead of Zotero) for reloading Google Docs and clicking "Add/edit citation"?

dstillman · 2026-10-26T14:55:18+00:00

And does the Connector work otherwise? If you click Save to Zotero on a website, does it save?

(Note that, on Monterey, you're using an older version of the Connector that won't receive further updates.)