Upgrade StorageGoogle Docs integration stuck on loading
Good day,
Recently, I have been having issues with the insert citation dialogue not loading properly on Google Docs. I'll try to insert a citation and it'll stay stuck loading without progressing with the message "Zotero is updating your document. Please wait..." -- sometimes it doesn't even show the progress bar.
Sometimes I tried refreshing the Google Docs tab and retrying, but that led to the error "A word processor integration command is already running."
Initially, when this happened, I thought it was a fluke and restarted Zotero and refreshed the Google Docs tab, which worked, but now it's not working. I also tried deleting the bibliography and trying again, and that also did not work.
Here is the Debug ID I generated: D1430728232
I hope this can be resolved! Thank you
Recently, I have been having issues with the insert citation dialogue not loading properly on Google Docs. I'll try to insert a citation and it'll stay stuck loading without progressing with the message "Zotero is updating your document. Please wait..." -- sometimes it doesn't even show the progress bar.
Sometimes I tried refreshing the Google Docs tab and retrying, but that led to the error "A word processor integration command is already running."
Initially, when this happened, I thought it was a fluke and restarted Zotero and refreshed the Google Docs tab, which worked, but now it's not working. I also tried deleting the bibliography and trying again, and that also did not work.
Here is the Debug ID I generated: D1430728232
I hope this can be resolved! Thank you
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adomasven Zotero TeamWhat browser are you using? Have you tried a different browser, or a new profile in your existing one? Could you produce a Debug ID after restarting Zotero, refreshing the Google Docs document tab, and attempting to insert a citation?