Zotero plugin not working on Firefox

kennethmautso · 2026-10-06T09:41:59+00:00

Zotero plugin isn't working on Firefox even after purchasing storage, I have reinstalled it a number of times but it doesn't show on the browser, at first it showed but it was grayed out, meaning it was inactive.

damnation · 2026-10-06T10:03:19+00:00

Buying storage has nothing to do with if the Connector works or now.
See this guide to troubleshoot: https://www.zotero.org/support/troubleshooting_translator_issues
Make sure to go through all 14.

adomasven · 2026-10-06T10:12:11+00:00

If it's missing from the browser see https://www.zotero.org/support/kb/no_toolbar_button