Bug report: flatpak Zotero not picking up gnome-keyring

bakhsv · 2026-09-10T16:58:09+00:00

Reprot id is 1785837957.

I am running zotero installed via flatpak on debian forky. I have gnome-keyring installed system-wide via apt, version 50.0, but after recent update zotero prompts me with the following message:

Zotero couldn’t access your Linux keyring to encrypt your stored credentials. Your credentials remain stored unencrypted on disk. Make sure a keyring service such as GNOME Keyring or KWallet is installed and running, and restart Zotero.

aborel · 2026-09-10T17:51:52+00:00

Only the tarball and (to some extent) deb Linux packages are officially supported by the Zotero team. https://www.zotero.org/support/installation#other_packages

You should report the problem to the flatpak package maintainers.

bakhsv · 2026-09-10T20:43:57+00:00

Ah, for some reason I though the flatpak was official. I see, thanks.

colinkuef · 2026-09-13T13:47:50+00:00

I had this problem on tarball also

dstillman · 2026-09-13T13:48:44+00:00

@colinkuef: You'd have to say more about what exactly you've tried. But the error means Zotero can't access the system keyring.

Note that in Zotero 10.0.2 you can choose to bypass the keyring and continue to store credentials unencrypted.