Upgrade StorageExporting Data from Old Account
Hello,
I have an old Zotero account that I no longer have access to the email address associated with it. I can still log into the account through the Zotero website and can see my library and data, but I am unable to log into the Zotero desktop application because it requires an authentication code that is being sent to my old email address.
I would like to regain access so that I can sync/export my library and preserve all of my data. Since I can still access the account through the web browser, is it possible to update the email address associated with the account or otherwise disable/reset the authentication requirement?
Thank you for your help!
Best
I have an old Zotero account that I no longer have access to the email address associated with it. I can still log into the account through the Zotero website and can see my library and data, but I am unable to log into the Zotero desktop application because it requires an authentication code that is being sent to my old email address.
I would like to regain access so that I can sync/export my library and preserve all of my data. Since I can still access the account through the web browser, is it possible to update the email address associated with the account or otherwise disable/reset the authentication requirement?
Thank you for your help!
Best
https://www.zotero.org/settings/email
You can then receive the two-factor code at that email address when setting up the app.