Upgrade StorageError - Infected file? Attempting to diagnose
Report ID: 715450231
Zotero is unable to synch files. My Antivirus software keeps giving messages saying:
The file C:\...AppData\Local\Zotero\Zotero\Profiles\nthzu32c.default\cache2\entries\F63037BD2BD8D35D644CF68CE2BDD2F0A91534B8 is infected with Trojan.GenericKD.81044813 and was moved to quarantine.
Help! What can I do? What are these profiles and how might I work backwards to locate the problematic file in my library?
Zotero is unable to synch files. My Antivirus software keeps giving messages saying:
The file C:\...AppData\Local\Zotero\Zotero\Profiles\nthzu32c.default\cache2\entries\F63037BD2BD8D35D644CF68CE2BDD2F0A91534B8 is infected with Trojan.GenericKD.81044813 and was moved to quarantine.
Help! What can I do? What are these profiles and how might I work backwards to locate the problematic file in my library?
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dstillman Zotero TeamIt's just a cache file of some webpage Zotero accessed. Delete it. If a warning pops up when you try to open something, you'll know what it is.
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shmomasIs there any way to determine which file it is?