Beta] Syncing/reloading down from server

I have been unable to resolve my issues with plugins (or remnants of uninstalled plugins) potentially contributing to the syncing and other instabilities I've been seeing. One of the plugins I used in the past modified the Zotero database (I didn't know that at the time)...

So I decided the best way forward is to bite the bullet and start with a clean install, and sync down from my online database (thank goodness for unlimited storage).

The sync has been going for more than 8 hours, and has done about 7,000/17,400 records -- all without attachments. Is this normal? Will my attachments sync once all the records have been created? How long can I expect the process to take?
  • dstillman Zotero Team
    Can you provide a Debug ID for Zotero startup through a few minutes of syncing, using the Help → Debug Output Logging → "Restart with Logging Enabled…" option? (It's fine to interrupt the sync.)
  • Debug ID: D1797299500

    It's good to hear interrupting it will be fine... I need to carry it up into the office soon.
  • I can deal with the delay - please just tell me my data is safe!
  • dstillman Zotero Team
    No obvious problems there.

    Is C: a hard drive or an SSD?
  • C: is my main drive, an SSD (on a Surface Pro).
    When I woke up this morning, syncing had finally completed!
    Thanks.
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