Google Docs integration stuck on green loading bar - Debug ID D1742705710
Hello. I am using Zotero 9 on Windows with Zotero Connector.
When I try to use Zotero in Google Docs, Add/Edit Citation gets stuck on the green loading bar and never opens the citation dialog.
This happens in:
- My original Google Docs document
- A new blank Google Docs document
- Chrome
- Microsoft Edge
The Zotero Connector can communicate with Zotero because http://127.0.0.1:23119/connector/ping shows “Zotero is running”.
I already restarted Zotero, the browser, and the computer. The problem continues.
Debug ID: D1742705710
When I try to use Zotero in Google Docs, Add/Edit Citation gets stuck on the green loading bar and never opens the citation dialog.
This happens in:
- My original Google Docs document
- A new blank Google Docs document
- Chrome
- Microsoft Edge
The Zotero Connector can communicate with Zotero because http://127.0.0.1:23119/connector/ping shows “Zotero is running”.
I already restarted Zotero, the browser, and the computer. The problem continues.
Debug ID: D1742705710
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dstillman Zotero TeamThat shows the citation dialog opening. Check to make sure it's not appearing behind your other windows. It's part of the Zotero app.
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MaryUloINTENTARÉ NUEVAMENTE, NO ME QUEDA DE OTRA, INTENTÉ QUE FUNCIONE EN GLOOGLE DOCS VARIAS HORAS.
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