Google Doc problems
Hello, here's the debug ID:
D1552416083
I don't know what to do, suddenly Zotero stopped working in my Google Doc document. I can't insert a new citation, it doesn't do anything, sometimes a window pops up and says: "A word processor integration command is already running."
I tried to copy a new document and it still goes on the same. Can you help me? I also tried to copy the document without citations and I was prepared to upload them again but it still doesnt work. It works perfectly with my other Google Doc document. There's just problem with this one.
Thank you!
D1552416083
I don't know what to do, suddenly Zotero stopped working in my Google Doc document. I can't insert a new citation, it doesn't do anything, sometimes a window pops up and says: "A word processor integration command is already running."
I tried to copy a new document and it still goes on the same. Can you help me? I also tried to copy the document without citations and I was prepared to upload them again but it still doesnt work. It works perfectly with my other Google Doc document. There's just problem with this one.
Thank you!
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adomasven Zotero TeamCan you make a screen recording of an attempt to insert a citation in this document that fails? Can you follow the last step of Troubleshooting Errors in Word Processor Documents (you may need to restart Zotero in between attempts), and share a document where this doesn't work to support@zotero.org with a link to this thread?
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