Fail to subscribe RSS feeds

qzd
edited 6 days ago
I'm trying to subscribe to some journals' RSS feeds in Zotero 9. However, when trying to subscribe to ACS journals, the program consistently fails to recognize the subscription links, even though the links can be opened in the web browser. How can I solve this problem?
  • dstillman Zotero Team
    Can you provide an example URL and a Debug ID for an attempt that fails?
  • qzd
    Thank you. For Example, I want to subscribe RSS feeds from ACS nano. (The link is https://pubs.acs.org/action/showFeed?type=axatoc&feed=rss&jc=ancac3，which I found in https://pubs.acs.org/page/follow.html ). I have submitted the Debug log that the Debug ID is D244484155.
  • adomasven Zotero Team
    Seems like this RSS feed is behind cloudflare bot protection turnstile. We do not support RSS feeds that are behind bot protection turnstiles, and don't expect to support them in the future. You should contact ACS and tell them that they should make sure the feed is configured for this, since most RSS readers won't support this.
  • adharsh.raghavan
    This is an issue on ACS's side. It's not just Zotero. Other RSS readers aren't updating either... Feedly, Folo, etc.

    I've contacted ACS several times over the last 3 weeks, and apparently "they've elevated the issue and are actively working on it".
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